Terms of Service

1. Agreement

These Terms of Service (“Terms”) govern your access to and use of the GrowBien platform and services provided by GrowBien LLC (“GrowBien,” “we,” “us”). By subscribing to or using GrowBien, you agree to these Terms. If you are subscribing on behalf of a medical practice or business entity, you represent that you have authority to bind that entity.

2. Services

GrowBien provides an AI-powered digital marketing platform for physician-led wellness and aesthetics practices. Services vary by subscription plan and may include:

• AI-generated SEO content and blog posts, published on your behalf with your approval
• Social media post drafting and scheduling across connected platforms
• Google Business Profile monitoring and review response drafting
• Google Ads and Meta ad copy generation and testing
• Monthly performance reporting across connected marketing channels
• Access to the GrowBien client portal including analytics, advisor, and content queue

See our pricing page for a full breakdown of features by plan. Service scope may evolve over time; we will communicate material changes to active subscribers.

3. Subscription and payment

GrowBien subscriptions are billed monthly. All plans are month-to-month with no minimum term commitment and no cancellation penalty.

• Billing: Subscription fees are charged monthly in advance on your billing date. Fees are non-refundable for the current billing period.
• Cancellation: You may cancel your subscription at any time. Service continues through the end of your current paid period. There are no early termination fees.
• Price changes: We may update subscription pricing with at least 30 days' notice. Price changes take effect at your next renewal after the notice period.
• No setup fees: GrowBien does not charge onboarding or setup fees on any plan.

4. Data and account ownership

A core principle of GrowBien is that you own your marketing infrastructure. Specifically:

• Your accounts are yours. Google Ads, Meta Business Manager, Google Analytics, Google Search Console, and Google Business Profile accounts used in connection with your subscription are set up in your name and remain under your control at all times.
• Your content is yours. Blog posts, social content, ad copy, and reports generated for your practice belong to you. You may use, republish, or retain this content after cancellation.
• Your data is yours. Analytics history, reporting data, and content archives are yours to export and retain. GrowBien does not hold your data hostage upon cancellation.

For more on what account ownership means in practice, see Who really owns your marketing accounts.

5. Content approval and publishing

GrowBien generates marketing content on your behalf, but you control what gets published. Our platform includes an approval workflow: content drafts are available for your review before any publishing action is taken. By approving content for publication, you take responsibility for its accuracy and appropriateness for your practice and patient audience.

You represent that you have all necessary authorizations to publish marketing content about the services your practice offers, and that such content complies with applicable healthcare advertising regulations in your jurisdiction.

6. Healthcare marketing compliance

GrowBien provides marketing technology and content tools. We are not a licensed healthcare provider, medical practice management consultant, or legal or compliance advisor. The following applies:

• Content generated by GrowBien is intended for general marketing purposes only and does not constitute medical advice.
• You are responsible for reviewing all generated content for accuracy, compliance with your state medical board advertising rules, and FTC endorsement guidelines before publishing.
• GrowBien does not knowingly collect, process, or store Protected Health Information (PHI). You must not share patient health information with the GrowBien platform or its personnel.
• Results described in marketing materials generated by GrowBien must include appropriate disclaimers in accordance with FTC and applicable state regulations.

7. Intellectual property

GrowBien platform: The GrowBien platform, including its software, AI workflows, agent architecture, and proprietary systems, is owned by GrowBien LLC and protected by applicable intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable right to use the platform for your practice's marketing purposes.

Your content: Marketing content generated by GrowBien for your practice — blog posts, ad copy, social posts, reports — is assigned to you upon creation. GrowBien retains no ownership over practice-specific content we produce for you.

8. Limitation of liability

To the maximum extent permitted by applicable law, GrowBien's total liability to you for any claim arising from or related to these Terms or the services shall not exceed the total fees paid by you in the three months preceding the claim.

GrowBien is not liable for indirect, incidental, consequential, or punitive damages, including lost revenue or patient acquisition outcomes. Marketing results depend on many factors outside our control, including your market, competition, website quality, and service offerings. We make no guarantee of specific patient acquisition results.

9. Termination

Either party may terminate the subscription at any time. GrowBien may suspend or terminate access for violations of these Terms, non-payment, or misuse of the platform. Upon termination, you retain access to your connected accounts and any content created during your subscription.

10. Governing law

These Terms are governed by the laws of the State of Michigan, without regard to its conflict of law provisions. Disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association's commercial arbitration rules, except that either party may seek injunctive relief in a court of competent jurisdiction.

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated to active subscribers via email at least 14 days before taking effect. Continued use of the platform after the effective date constitutes acceptance of the updated Terms.